VODABI | 보다비

Company Name	VODABI
Booth Number	C120
Home Page	www.vodabi.com
Main Phone	070-4647-2186

Company Introduction

- AI-based sales and contact center conversation analysis scoring solution company
- Real-time scoring of voice, video conference, and chat conversations using the patented ‘BANTCQ’ framework (registered in Korea & 
US, applied for in Canada) to predict purchase likelihood
- Provided as On-premise (financial sector) or SaaS, registered in Zoom Marketplace for easy integration with existing CRM and call 
center systems
- Successfully conducting PoC in various industries such as insurance, finance, and IT, and pursuing follow-up investment in pre-series 
A stage
- Signed a contract with global AI research institute Mila (located in Montreal, Canada) in May 2025 to collaborate on advanced scoring 
models, multilingual support, and localization using the LLM model (joint research in progress for 4 months from May 2025 to 
September 2025)

Introduction of item

1. Conversation Scoring Solution

Conversation Scoring Solution

'-Performance-based customer and consultation/sales staff management
•When re-consulting, through a customer list-up based on the success probability score,
•Improve the performance of consultation staff and increase retention rate

-Improve efficiency and performance of AI-based customer center sales and operation work
•Improve conversation skills based on objective evaluation content and experience improved performance accordingly
•Natural basis for coaching through intuitionization and automation of sales competency evaluation
-Intuitive coaching elements for agents with uneven conversation scores
-The cause of performance is clear
•Improved contract conversion rate of high-scoring non-contract customers
•Improved customer satisfaction - High score correlation
•Cross-check product topics against scores