RSUPPORT | 알서포트

Company Name	RSUPPORT
Booth Number	A102
Home Page	www.rsupport.com
Main Phone	02-7011-3900

Company Introduction

RSUPPORT Co., Ltd., global leader in AI-powered remote solutions, delivers innovative technologies to more than 25,000 companies 
across 24 countries. Its portfolio includes the remote support solution RemoteCall, AI-driven meeting transcription tool AI:reporto, 
remote-control solution RemoteView, and modular smart work booth COLABOX.
Generating over 60% of its revenue from overseas markets, RSUPPORT holding the No.1 market share in Japan’s cloud-based remote-
control solution market and ranking 7th globally in the remote support solution sector.
RemoteCall powers the customer support systems of over 20,000 organizations worldwide, including manufacturers and telecom 
companies such as Samsung Electronics, LG Electronics, Coway, Huawei (China), NTT Docomo (Japan), Sharp (Japan), Bouygues 
Telecom (France), and Orange Telecom (Morocco).
RSUPPORT’s solutions—such as AIReporto and COLABOX—are adopted across industries including ICT, manufacturing, finance, 
education, and public institutions.

Introduction of item

1. Remote Support Solution

RemoteCall

RemoteCall is a remote support service designed to diagnose and resolve issues or system failures by accessing PCs and mobile 
devices located off-site. It offers two modes of operation: web-based remote support, which enables instant access via a browser 
without any software installation, and a dedicated agent program for professional-grade remote support.
Supporting a wide range of operating systems and devices—including Windows, macOS, Android, and iOS—RemoteCall allows 
users to easily troubleshoot issues across diverse system environments. An additional advantage is its Remote Support SDK, which 
can be seamlessly integrated into existing web services or mobile apps.
RemoteCall powers the customer support systems of over 20,000 organizations worldwide, including manufacturers and telecom 
companies such as Samsung Electronics, LG Electronics, Coway, Huawei (China), NTT Docomo (Japan), Sharp (Japan), Bouygues 
Telecom (France), and Orange Telecom (Morocco).

2. Soundproof booth

COLABOX

COLABOX—a name derived from Collaboration and Box—is multi-purpose, installation-type soundproof booth, developed by 
RSUPPORT. Featuring proprietary soundproofing design and specially manufactured 16T double-layer tempered glass, it delivers 
exceptional acoustic performance. It effectively blocks external noise while preventing internal conversations from being overheard, 
making it the ideal space for sensitive consultations, customer service, or private internal meetings.
Its modular, assembly-based structure allows easy installation without the need for additional interior construction, and it can be 
conveniently dismantled and reinstalled during office relocations or layout changes.
COLABOX is built with SE0-grade eco-friendly materials, the highest level of environmental certification. Fire-retardant fabric, flame-
resistant sound-absorbing materials, and a robust metal frame provide both fire safety and durability.