IR-LINK | 아이알링크

Company Name	IR-LINK
Booth Number	D108
Home Page	www.irlink.net
Main Phone	02-6905-2800

Company Introduction

IR-Link is a venture company providing economical and stable call center systems and services for the telemarketing (TM) of banks, 
credit card companies, and insurance companies as well as credit delinquency management in the financial sector and home 
shopping and corporate customer centers with a network-based CTI system using the independently developed voice recording and 
IP communication solutions.

Introduction of item

1. ZiLINK2.0

ZiLINK2.0

ZiLINK 2.0 is a specialized, highly customizable TM telemarketing solution designed with major enhancements in performance, 
interface design, and security. Optimized for diverse business sectors including insurance, mutual aid services, and permission call 
management, it provides an ideal work environment for agents. Featuring real-time Speech-to-Text (STT) transcription, key call 
summaries, and a multi-center management architecture, ZiLINK 2.0 guarantees high operational efficiency and seamless scalability, 
even in large-scale enterprise environments.

2. ZMC

ZMC

ZMC is a SaaS-based mobile CTI cloud service that enables immediate deployment simply by installing an app, with zero hardware 
construction required. It integrates smoothly with existing call systems and in-house CRMs to allow direct control over mobile calls 
and text messages, helping organizations rapidly establish a powerful mobile TM sales system.
Additionally, ZMC optimizes overall sales and operation efficiency by centralizing mobile consultation management features—such as 
call history tracking, real-time analytics, and automated text messaging. Built with TLS encryption and network separation 
architecture, it safely forwards consultation data directly to the client's internal servers rather than storing it in the cloud, fully 
preserving corporate security policies.