MINDWAREWORKS | 마인드웨어웍스

Company Name	MINDWAREWORKS
Booth Number	D102
Home Page	www.mindwareworks.com
Main Phone	070-4042-6752

Company Introduction

Founded in 2010, MindwareWorks is an enterprise AI company specializing in Conversation AI and Agentic AI solutions. The company 
helps organizations automate customer engagement and business operations through intelligent AI-driven technologies.
With its flagship solutions, CogInsight and CogXi, MindwareWorks delivers end-to-end services spanning consulting, implementation, 
and ongoing operations. The company serves enterprise customers, contact centers, and BPO providers across a wide range of 
industries, including finance, public sector, manufacturing, and retail.

Introduction of item

1. CogInsight

CogInsight

The AI Customer Service Platform for Designing and Automating Customer Interactions with Scenarios

CogInsight is an enterprise AI customer service platform. It provides integrated NLP-based intent analysis, dialog scenario design, 
voice bot (STT/TTS), and backend system connectivity, seamlessly connecting chatbots, voice bots, and human agents in a single 
flow. A proven AI customer service platform deployed across financial services, public sector, manufacturing, and retail industries.

2. CogXi

CogXi

The Agentic AI Platform Where AI Agents Perform Real Business Tasks

CogXi is an enterprise AI Agent platform. AI Agents directly connect to enterprise data and systems to perform information retrieval, 
response generation, and task processing. Through LLM integration, RAG-based knowledge search, and MCP-based external system 
connectivity, CogXi automates complex business processes.