MAGO | 마고

Company Name	MAGO
Booth Number	E132
Home Page	www.holamago.com/
Main Phone

Company Introduction

Voice Tech, Business Edge

MAGO is a Voice AI company that transforms voice and conversation into business value through speech recognition, speech 
emotion recognition, and conversational AI.

Our technologies enable a deeper understanding of voice and conversation—from robust Korean speech recognition that performs 
reliably in real-world environments, to voice-signal-based emotion analysis.

Beyond speech recognition, MAGO develops technologies that detect and interpret the emotions and intentions embedded in voice 
and conversation, applying them across diverse business environments. From voice data analytics to intelligent conversational 
experiences, MAGO helps businesses better understand their customers, gain actionable insights, and create new services powered 
by Voice AI.

Introduction of item

1. AI Voice Intelligence

Audion

Audion: A Voice Signal Solution That Goes Beyond the Transcript

Text transcripts alone cannot capture the full context of customer interactions.

MAGO’s Audion analyzes pitch, volume, speaking rate, and each speaker’s baseline vocal patterns to detect emotional and tension 
signals that are difficult to identify from text alone. It provides an explainable emotion analysis layer that reveals the basis behind 
AI-driven emotional assessments.

Key Features & Business Benefits
- Seamless System Integration: Easily integrates with existing STT and AICC environments
- Key Use Cases: Automated detection of abnormal calls, more efficient conversational QA, and enhanced customer context 
understanding for AI agents
- Flexible Deployment: Supports on-premise and on-device deployment, powered by proven Korean speech recognition technology