VMONSTER | 브이몬스터

Company Name	VMONSTER
Booth Number	E116
Home Page	vmonster.io
Main Phone	010-7374-0979

Company Introduction

VMONSTER is a Voice Agent company whose AI handles phone work for businesses end to end. Unlike conventional AICC that stops at 
scripted guidance or agent assistance, the VMONSTER Voice Agent completes the entire job — from answering an inquiry to 
processing the task — within a single call. It understands customers in full sentences rather than keywords, makes decisions based on 
each company's business rules, and records the results directly into reservation systems or CRM. Exceptions that require human 
judgment are seamlessly handed to staff. This is made possible by our proprietary call-audio restoration technology, which revives 
noisy phone-line audio in real time, and a multi-agent architecture where specialized agents cross-check each other to prevent errors. 
From answering inbound calls to making outbound ones, it runs around the clock, and every conversation is logged on a dashboard 
as operational data. Leave repetitive calls to AI, and let your team focus on work that matters.

Introduction of item

1. Voice Agent Platform

VAP

VAP is a Voice Agent platform that brings together an AI agent, a task-processing engine, and an admin dashboard. The AI agent 
answers incoming calls for reservations, changes, cancellations, and inquiries, converses naturally with customers, makes decisions 
based on your business rules, and posts the results directly to your operating systems. It also makes outbound calls such as 
confirmations and reminders, while calls that need a human touch are handed to staff seamlessly. The admin dashboard shows 
everything in real time — from calls in progress to processing records and agent handoffs. Every conversation then becomes an asset: 
the agent grows smarter with accumulated call data, and customer information is organized into a smart CRM that supports repeat-
visit management and marketing. VAP connects to your existing phone numbers and systems as they are, adapting quickly to each 
industry. Visit our booth and experience the entire flow with a single phone call.