RSUPPORT | 알서포트

Company Name	RSUPPORT
Booth Number	D138
Home Page	www.rsupport.com
Main Phone	070-7011-3900

Company Introduction

RSUPPORT, founded in 2001, is a remote solutions company that has built its business on proprietary remote-control technology, 
offering a wide range of non-face-to-face collaboration solutions across remote support, remote control/remote work, and video 
conferencing. The company invests over 20% of its annual revenue in R&D and dedicates 60% of its total workforce to research and 
development, backed by unrivaled technological expertise, including the world's first patent for mobile device remote control and 
more than 120 patents registered and filed both domestically and internationally. Listed on the KOSDAQ in 2014, RSUPPORT operates 
its headquarters in Seoul along with branch offices in Japan and China, delivering stable, high-speed service through a global edge 
infrastructure. Its core product lineup includes RemoteCall, RemoteView, RemoteMeeting, and COLABOX, and with more than 50,000 
customers across 24 countries—including Samsung, LG Electronics, SK Telecom, KT, NTT DOCOMO, and K

Introduction of item

1. COLABOX

COLABOX

COLABOX is a premium, high-quality acoustic booth known for its excellent soundproofing and durability, engineered to minimize 
internal noise and protect privacy. It features a specialized 6-layer soundproof interior and 16T paired glass for outstanding sound 
insulation, and is built with impact-resistant, highly durable materials. It is also the first in Korea to adopt replaceable interior panels, 
allowing the booth to be maintained like new even after extended use. Registered with the Public Procurement Service's Venture Nara 
platform, ColABOX is a trusted product for public institutions and government agencies as well.

2. RemoteCall AI Agent

RemoteCall AI Agent

RSUPPORT AI Agent is a proactive AI-powered support service that understands customer requests via chat or voice, analyzes the core 
UI structure of the screen instead of transmitting the entire screen as an image, autonomously determines the sequence of actions 
needed, directly operates the device just as a person would to resolve the issue, and delivers consistent, 24-hour service quality 
regardless of agent availability or skill level.